iBoomerang
iboomerang.com
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iBoomerang Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
iBoomerang has 2.3 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: You can become part of a beautiful community.
Cons: Their very poor service, You must deny parts of your life to learn and earn a new one.Recent recommendations regarding this business are as follows: "Be sure you can afford to get in all the way.".
View full overview ›
iBoomerang Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
iBoomerang has 2.3 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: You can become part of a beautiful community.
Cons: Their very poor service, You must deny parts of your life to learn and earn a new one.Recent recommendations regarding this business are as follows: "Be sure you can afford to get in all the way.".
Most users ask iBoomerang for the refund as a solution to their issues.
Review authors value the most Privacy and Data Security and Diversity of Products or Services. Consumers are not pleased with Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
iBoomerang Media
Top iBoomerang Reviews
Critical Review
"This company is violating my rights and I believe banking code"
Ms. White, you were informed that I am no longer with USABG and the ONUS yes the ONUS was on your company to call me to go through the cancelation process....
Walter A Yxa
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Information about payments
I.missed Aaron payment and was restricted from class haven't had money to spare for reentry none the less the little money I had was taken and I need it back.
Pros:
- You can become part of a beautiful community
Cons:
- You must deny parts of your life to learn and earn a new one
Preferred solution: Full refund
User's recommendation: Be sure you can afford to get in all the way.
Walter A Yxa
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Naperville, Illinois
Information about payments
I have been removed from classes a while back and am now being charged for them. Since I am not allowed to attend and don't have the money to resume I must insist on the return of said funds in the amount on $179.99 thank you . Walter Allbritton 630-640-****
Masnoon R
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Soborg, Capital Region
I can’t get help …..
My name is Masnoon Rana My upper liner stole my money and then blocked my account. Im not able to login anymore and costumer service is not helping me either.
Loss:
$1500
Preferred solution: I’m not interested in this company anymore.
Anonymous
Prague, Hlavni Mesto Praha
Cancellation of the entire subscription
hello, i would like to cancel the subscription stanby and ellev8. It tells me at my personal office that an autoship can not be deleted. can you please cancel it for me? I have paid by May 22, 2022 and I don't want any more subscriptions. thank you very much
Michael Rte
Overland Park, Kansas
Rip-OFF
I signed on through USABG to use IBoomerang. After the fact, found out that IBoomerang is not compatible with some AT&T. After many attempts to fix the problem I withdrew my payment and am now in collections with this bill! The worst is Don Druya USABG knew this problem did in fact exist and has allowed this to happen to yet another. I hope to hear from other iBoomerang users and gather as much information as possible to stop this from happening to others.
Anonymous
Rockaway Township, New Jersey
BUNCH OF THIEVES AND CROOKS
Anybody considering working with USABG or Iboomerang DON"T DO IT!!!!!!!!!!!!!!! Its a scheme to steal your money and get the owners and affiliates richer!!! They make you buy this BS online tools that lock you into a contract even if you don't use it or want to cancel, and they DON"T CARE about you and put your hard earned money in their pocket with a smile on their crook faces. They will bill your account nonstop whenever they please to get the money from you. It is true that Iboomerang is owned by a partner of USABG, If this isn't the most corrupt thing I've ever seen than Idk what is.
Reason of review:
Problems with payment
2 comments
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Delray Beach, Florida
This company is violating my rights and I believe banking code
Rating Details
Updated by user Apr 17, 2015
not resolved
Original review Mar 18, 2015
Ms. White, you were informed that I am no longer with USABG and the ONUS yes the ONUS was on your company to call me to go through the cancelation process. Even after the recent request where you promised to call to go through the cancelation steps, this did not occur. This was YOUR responsibility but should have happened promptly when I suspended your rights to withdraw. You violated banking code. Is your company so desperate for $300 that you continue in this mode. It is pretty shameful in my opinion. So I am waiting for your corporate details so a complaint can be filed accordingly. What state are you located in and I can look up the secretary of state. Michael Louis Here is the statute relative to Senior persons which I am and whichever law is applicable: 1) The Undersigned exercises his unalienable Sovereign Right against [respondents], a legislative entity, and its officers for a redress of grievances (fraud, extortion, theft, plus other noted wrongs) by this verified Criminal Complaint (Florida Criminal Code Sections Chapter 825-103 (*) a; Chapter 839 relating to offenses by public offers and employees; Chapter 831 Forgery (Assignment document); Chapter 895 offences concerning racketeering and illegal debts; Chapter 896 (b) intent to defraud that involves a conspiracy to defraud; Chapter 896(c) intent to permanently deprive a person of his property; Chapter 825.103 (2)(a)If the funds, assets, or property involved in the exploitation of the elderly person or disabled adult is valued at $100,000 or more, the offender commits a felony of the first degree, punishable as provided in s. 775.082, s. 775.083, or s. 775.084; 825-104 *(c); (6) And again, if we keep doing this AGAIN AND AGAIN. Your company is in my opinion based on all the emails that have gone before, have a despicable way of doing business. Your company was informed that I lost my home and most of my possessions and there is no care or concern, just COLLECT what we think we are due, which you are no. One receipt of my email on October 26, 2014 it behooved your company to contact me to cancel once you had been notified that your outfit was no longer authorized and you have violated the banking code. Since October 16, 2014 exactly what services have you provided and what charge were you entitled to once there was no authorization. Or does your company just like to make demands. The onus was on I Boomerang to contact me and go through the steps. Your excuses are unacceptable and this matter will be fully posted on line. Once again, your legal address for process of service is required since, your company is being held for the alleged fraudulent deductions and damages. Your response with the legal address of your outfit. I want to world and insurance people to know just how caring your organization is. Respectfully Michael F Louis Ms. White, you received a copy last week here it is again and was sent on October 26, 2014 at 5:59 PM. If it was not reviewed that is your companies problem not mine. From: Michael [mailto:actionm@***.net] Sent: Sunday, October 26, 2014 5:59 PM To: 'accounting@***.com' Subject: YOU WERE REQUESTED TO CANCEL THE DEBIT FOR THIS MONTH ON 24TH URGENT PLEASE Importance: High However, I checked on line and found that the debit had gone through which is unacceptable. I will call you in the morning to have you reverse this please since there are inadequate funds to withdraw. Michael Louis Your company was well notified on 11/21/14 and you cannot refute the cancelation. Someone should have called me about canceling in your system Demand for credit for three months please Michael Louis PUBLIC NOTICE Dear Ms. White, Thank you for your email. Do you agree you received an email which was sent to your company advising that you were no longer authorized to deduct from my account. Copy sent to you last week. Under CONTRACT law unless refuted, becomes incontestable. So your company has violated me and the law and I will take legal action unless you promptly refund the three months requested.. On receipt of the to suspend all authorization, your company should have called me promptly to go through the steps to cancel. I will contract to your terms and demand a refund from the November email. In addition here is a copy email removing your software from the computer: In addition, I require your company's formal address for service of process and damages are expect to be included. Respectfully Michael F Louis
Loss:
$300
Reason of review:
Poor customer service
Preferred solution: Full refund
Anonymous
Denver, Colorado
WORST COMPANY EVER
they hit my account 9 times in 3 weeks over 350 in bounce fees. I will never do business with this company again, and i strongly suggest no one who reads this ever do business with them. I called to stop my subscription and get them to stop hitting my account and they told me i would have to talk to their lawyers. DON'T EVER DO BUSINESS WITH THIS COMPANY. DON'T EVER DO BUSINESS WITH THIS COMPANY. DON'T EVER DO BUSINESS WITH THIS COMPANY, EVER!!!!! HATE THIS COMPANY. DON'T EVER DO BUSINESS WITH THEM. AGAIN NEVER USE THIS COMPANY FOR ANYTHING!!!
Loss:
$400
Reason of review:
Poor customer service
Preferred solution: Full refund
2 comments
Guest-1686460
I would like to take legal action aginst USABG & iBoomerang! I need any information you can send along, Thank You mcworks@***.net
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Delray Beach, Florida
Believe to have fraudently stolen funds from my checking account
Rating Details
Updated by user Apr 10, 2015
Issue is not resolved. In my opinion this is a despicable way to run any business.
No customer service. Have lodged a complaint with BBB and waiting to see if iBoomerang will resolve by refunding what is believed to have been stolen from my bank account when they were informed they are no longer authorized.
I will now contact the Florida Dept of Consumer affairs. Thank you.
Original review Mar 11, 2015
After they were informed by email that iBoomerang was no longer authorized to use my debit card in November last year and they ignored my demand. They should have immediately contacted me to work through the problems but just chose to ignore so they could debit my account for over $100 on three occasions. Miss A White was extremely rude informing me that they would hand the matter to collections. No customer service whatsoever. They won't get my business. Only signed for 6 months and their software was removed from my computer. They continued to deduct. Then Miss White said she would send an email explaining how to remove their service. That was over one week ago and she never did. This could be construed as unlawful.
Loss:
$300
Cons:
- Their very poor service
Reason of review:
Poor customer service
Preferred solution: Full refund
2 comments
Guest-1686463
I would like to take legal action aginst USABG & IBoomerang. Any information you can share would help! Thank You, mcworks@***.net
Tanara Owh
Overview of the Company and Products
There's several things that can be said about iBoomerang, it's policies, and the morality of the owner's. Firstly let's start with how you get signed up with iBoomerang to start with. You'll probably be contacted by an agent already in the insurance business that works for a company called USABG. No matter what they say these two companies may be "two separate companies" but they are certainly together on everything. The owner of iBoomerang is Doug Frankel - He works within USABG with the owner Don Duryea. So someone from USABG will more than likely call you to get involved with USABG and ask you to join them. This is perfectly fine if you are capable of selling insurance over the phone and internet. USABG isn't a bad company to work, it's the ethics of the people calling you. At this point if you decide to go with USABG they will instantly sell you on iBoomerang and try to sign you up. The main reason they are doing this - they get a bonus from iBoomerang whoever they sign up- So to them getting you to sign up is the only thing on their mind. While these agents are trying to sign you up the "most common" package is a TWELVE month contract at $99.95 plus a "Set-Up Fee". They discount the set up fee to a lower amount and give you 30 days free assuming you put all the agent who signed you up information correctly. iBoomerang will call you and verify all this with you and the instant you agree you're paying over $1,000. Keep in mind at this point the moment you enter your checking or credit card information you're stuck. If you try to call and cancel within the first 30 days you'll get the run around about how they will help you in your insurance sales or better if you get a different job there's about a $200 early termination fee that you may or may not be offered depending on the Owner's decision. If they feel they can get more money out of you it will be more. If you can't afford or you've fallen ill it's also at their discretion whether or not to let you out of the contract, if they refuse you and you do not pay on your account - they will send you to collections without a blink of an eye. If you decide still this road is for you there's trainings that take a total of two weeks to go through. On top of iBoomerang trainings, USABG has their own trainings you must attend! This is a great resource to learn how to use these tools. I do have to point out at this time these tools aren't actually Iboomerang's tools aside from the email tool. If you look at the "Web Conference Tool" it's actually called GP4 on your desktop-- If you look up GP4 in google it's ran by a company called Gatherplace, so really iBoomerang is buying this tool from them and selling it to you at a more expensive price. Here's the link to gatherplace http://www.gatherplace.com/ -- Notice "The Blue W" Logo? Back to the trainings however, these are great things to listen in on, if you're tech savy, but they take over two weeks for you to learn the tools - it can even take over a month. So that "30 days free" you got is gone in an instant because you're still trying to learn the tools and haven't made any insurance sales. So at this point you haven't made a sale and you just went through your 30 days and had to pay $99.95. Not off to a very good start if you have a tight budget. Going back to the tools themselves you can actually find all of the products offered either free or a much cheaper price. The whole basis of having these "Tools" is utilizing them so you can keep all your information as well as talk to your clients without having to travel all over. If you are selling online then why would you pay for something you can find for free that works just as well? That alone would save you expenses right? We covered the web tool not being their own, and as far as the Database tool it doesn't work for everyone the same way. If and when you call in to get help on fixing it no one is quite sure how to. This lays more suspicion that this is also not their own tool, i haven't looked into it yet. Which if you do have issues with your database it could take over a week for them to attempt to fix it. The email tool is their own creation and this also needs a lot of work but the issues are very in depth and would take a lot of time to explain, just know the functionality isn't where it should be for paying $99.95 a month. Now let's get into the billing and administration- Their billing system has so many issues your billing date can be changed without you knowing it or knowing why, you can be double charged, or you can even be billed after cancelling. If this happens and it returns or you can't pay that month then guess what - you'll be charged $35 in USABG as well causing you even more financial stress. See, they may be "two separate companies" but they are pretty tangled together. Actually if you look at the bottom of your USABG website it says "powered by iBoomerang." So what happens when you call in? First you'll get the run around, usually it can be fixed in a timely manner from the initial employees but if you have an issue that needs to go to the owners it could take days, even weeks for them to get back to you. They are never in the office when you call, if they are they ignore your phone calls, and if you had to submit a ticket you don't get an answer for several days. Why exactly does this happen? On very many occasions you will hear "they're out of town" or "They are away from the office", so these owners are out vacationing while your money is being taken, sometimes without authorization. Unless you bring in a lot of money to either USABG or iBoomerang, the owners don't care about you. They are concerned about the big fish and who can take them to higher places. While I will say there are employees that are concerned for your well being none of them are in a position to help you. Which comes to effect as well you will more than likely speak to the same people over several times, the company is not a large company it maybe has 10 employees in total. Don't be fooled by the photo shopped building with a boomerang on it that's pasted on their website. So your term is up and you finally get to cancel. This isn't done by calling in, you have to log into your iBoomerang account and do it from there. If you don't they will continue to bill you until you complete this. So what was a 12 month contract could continue for a very long time if you let it. There is no stopping billing on their side. If you don't cancel before your billing date you will be charged. That's a major issue, they claim they need 3 days to cancel your account for billing purposes when really they want time to have someone call you and ask why you're leaving and try to get you on for "a lower price" with no contract. This can be a nice gesture but sometimes you need to learn when to let go. Overall I would say this is not the best route for you to take. There's plenty of options out there for FREE that do not cause this much of a headache. The owner, if you ever have to speak or listen to him, is very condescending and has a superiority complex that is beyond words to describe. The Vice President - which is the owner's wife - is not much better than he though she is the lesser of two evils. Consider your options, check your financials, and decide if you are computer savy enough to even navigate these programs they offer. This company is not something to jump into on hopes to get rich quick.
Loss:
$1000
4 comments
Guest-1686476
I am Gathering information to take USABG & iBoomerang to court, I need all the help I can get. if you know anyone else who has had this problem please let me know.
If you can pitch in with any more information that would be good, I am also looking for a good lawyer, any thing you can send along will help! Thank You mcworks@***.net
Anonymous
Dayton, Ohio
IBoomerang and the truth behind their products
I'm about to tell you the straight truth about iBoomerang, these are the things they don't want you to know but that you as a consumer deserve to know. iBoomerang is run by Doug Frankel, Doug Frankel is a divisional manager of USABG, it is in his best interest to get all new USABG agents signed up with iBoomerang tools. It is almost forced upon all new USABG agents to get the 12 month gold package because it directly profits Doug Frankel and all the managers who sign up new users get a bonus for signing you up. Keep this in mind: the manager will profit if you succeed, but they'll still profit some even if you do NOT succeed as an agent, they're signing you up for iBoomerang for a small bonus, they don't actually care if you do well. The process of trying to leave your contract with iBoomerang goes as follows: If you're within the first 30 days they'll let you go if you pay the remains of your setup fee and your first month's payment. If you're after 30 days they'll want 1/3rd of what you owe them which they will break up into payment plans for you. They do not care if you are ill, in a financial crisis, or if you are getting out of the insurance business. If you do not pay them you will go to collections. You may get the run around, you may have a nice lady call you and try you "help you with your training" but eventually if you insist you will get a buyout offer, it is very rare a customer is refused a buyout unless you directly offend Doug Frankel or his Wife Kathy Frankel. Now for the good news. I implore you, don't sign up for iBoomerang tools since you can get all their tools online for free already, here are all their tools and their free counterparts online: Web conference tool - Free alternatives: Skype, join.me Email Template tool - Free alternative: mailchimp.com Cheaper Alternatives: jangomail.com, bravemailer.com Branded Website - Free and much better alternative: wix.com Contact Management tool - Free alternatives: contactme.com, google contact manager This is just to name a very few programs that do what iBoomerang's products do. iBoomerang essentially signs you up for a 1200.00 12 month contract for applications it did not develop and that rarely work correctly. This product is in fact part of what many consider to be a scam, it's just one more outlet to get money from you as you try to be an online insurance salesman. If you want to sell online with USABG, that is one thing, but do not bother with iBoomerang as their tools and support are broken and much better alternatives can be found elsewhere.
Loss:
$1000
3 comments
Guest-1686468
I would like to bring legal action aginst USABG & iBoomarang, I am now being held hostage for $1385.00. If you can provide any information it would be grateful. Thank You mcworks@***.net
Anonymous
Cleveland, Tennessee
IBoomerang and USABG has been nothing but great for me....
I read the complaint on IBoomerang and I guess maybe the person complaining did not go through the offered training. I guess it is impossible to please everyone. All the agents I know love it !! I found it to be amazing and It is clearly what helps me to make the money I do working at USABG. I am in a high six figure income for the first time in my life. I found this firm to have the best virtual system in the industry after a lot of research and now three years of being here. I was also hired into their Signature Level Agent Position (which is the highest level agent they have) and I have nothing but positive things to say about the position and training for that position. I love my job and my career here and hope to be here a very long time.
7 comments
Guest-1686509
IBoomerang has issues with AT&T! Doug F.
and Don D. are both aware of yet money speaks before ethics!
Replying to
Anonymous
Trussville, Alabama
Poor training, then you can't cancel !
Their web tools are THEORETICALLY great. But unfortunately their training sucks, and part of their web site is in SPANISH. This backs up something someone else said about "this software does not belong to iBoomerang," because it explains why they can't train in it, and can't fix very obvious problems. But the biggest problem (after you've found out you've committed to 12 months of $99 payments, and they WILL NOT let you cancel early, even when you show them their site isn't what they claimed it to be), is that their cancellation process is shady. They confirmed that I sent them an email saying "Please cancel all services," but then they wanted a confirmation number and a "Ticket Number." I gave them the cancellation number, but they claimed it was for only a "downgrade". And then they admitted there is no "downgrade" from the level of service I had, except CANCELLATION, but they kept right on billing me $99 a month. They're crooks. Do not deal with them. And USABG is JUST AS BAD. They have a list of about 10 people that they claim are making millions, but it's always the same 10 people, and the 1-3 new salespeople they sign up every day NEVER move into the profitable range of business. I think the whole thing is a scam to get you to sign on with iBoomerang, then they've made $1200 off you without doing a thing. Dennis Patterson Trussville, Alabama
Loss:
$1500
4 comments
Guest-1686477
I am working to take legal action aginst USABG & iBoomerang. I need all the help I can get and there seems to be plenty. Any information you can send along will help, Thank You mcworks@***.net
Anonymous
Tampa, Florida
Crooks -they will keep your money
I talked with some insurance agency that used iboomerang and then I decided not to work with this agency.They signed me up with iboomerang and said I had to call and make sure the account was not set up ,so I did.All this was the same day so I assumed it was taken care of.Now I find out the agreement was never terminated and they have been taking $99.00 from my account every month.They owe me about $500.00. I called them and explained this but the supervisor said she had no record of me calling she said I should contact my lawyer. I am going to file a complaint ,my bank is helping me as I had a stroke and I am not supposed to be in a lot of stress. I believe this company is crooked and I hope this is read by a lot of people. Larry Hansen Hansen and Hansen corp
Loss:
$500
3 comments
Guest-1686480
I am taking legal action aginst USABG & iBoomerang. Any information will help.
I am looking for a good lawyer to bring a class action suit to repay all everyone has lost.
If you can help I would be Grateful! Thank You macworks@***.net
Hwilk
San Diego, California
Take your money and run
When your contract is up, they keep billing and collecting. No notice and when you try to cancel they will still continue to charge the card. Then after five months when you finally reach someone at a managers level, they will refuse to settle on the 99.00 per month overcharges. You can not get out while under the year contract and you still can not get out after the contract expires until they have collected enough or you have yelled enough or you have been to an attorney. The service they offer is good the financial cost is a rip off; stay away!
Loss:
$500
3 comments
Guest-1686481
I am bringing legal action aginst USABG & iBoomerang. Please contact me if you can help. Thank You mcworks@***.net
insuranceguy e
Dayton, Ohio
IBoomerang is a fly by night company
I am an insurance agent who wanted to try to sell insurance online and after some online searching i came across iBoomerang. (they sell access to web tools that help you sell insurance online) I signed up for their 100 dollars a month package, and i eagerly got started. I noticed something real quick. Their web conferencing tool isn't even their tool, its another companies software. Their contact management tool doesn't even work it just stores the leads name..not their medical info or anything that id want to store. Thier email tool works...but doesnt work because all emails sent out from it get marked as spam by your leads email...so it goes straight to junk...I was fed up, i tried to cancel my service...they said i was stuck for 6 months...what a rip off!! Horrible experience..
Loss:
$650
14 comments
Guest-1686482
I had this same problem only I am now in collections for $1385.00 I am bring legal action aginst USABG & iBoomerang. if you can help I would be grateful. Thank You, mcworks@***.net
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I would like to take this to court! There are enough complaints about this to bring action to this.
If you have done anything other than this post I hope you will fill me in. Please contact me, mcworks@***.net
I have had the same problem and hope to gather more information about iBoomerang and USABG. I'd like to take this to court!